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    Help Centre Terms & Conditions

  • Terms & Conditions

    1. The Titanic brewery loyalty card scheme is operated by Titanic Brewery Co. Ltd, Callender Place, Lingard Street, Burslem, Stoke-on-Trent, Staffordshire ST6 1JL ("Titanic Brewery" or "we"). These terms and conditions apply to the use of the Titanic Brewery Loyalty Card (the “Card”) for the collection and redemption of loyalty points at Titanic Brewery or any Titanic Brewery Inns ("the brewery" or "our pubs"). Use of the card will constitute acceptance of these terms and conditions.

    2. 1. Getting your Titanic Brewery Loyalty Card

      Applicants must reside in the UK and be aged 18 years or over.
      The card is free of charge and can be obtained at the brewery or any of our pubs. It is not a credit or charge card and remains the property of Titanic Brewery.
      The card does not need to be registered prior to use, but any points obtained prior to registration cannot be redeemed until the card is registered. Registration can be done online at www.titanicbrewery.co.uk , by calling us on 01782 823 447 or writing to us at the address at the bottom of these terms and conditions.
      You are entitled to a maximum of three cards on your account.
      You may cancel your card at any time, but if you do so, you will forfeit the right to any points that have accumulated on the card that have not been used. We may ask you to return or destroy the card.
      The card must not be sold or traded in any way.
      The card is your (“the cardholder”) responsibility whilst it is in your possession. We cannot be held responsible for unauthorised use of the card or for any points lost as a result of failure by you to keep the card safe. Photocopies of the card will not be accepted.
      Please notify us of any lost or stolen cards at the address at the bottom of the terms and conditions.

    3. 2. General

      Titanic Brewery can cancel or withdraw the card and/or the card scheme at any time on prior written notice to you. We can also change these terms and conditions. Please use the address details below or visit www.titanicbrewery.co.uk to obtain the latest terms and conditions.
      We will use or authorise the use of your information for the following purposes: To process your registration; to respond to your queries or requests; to administer your account and otherwise to undertake any of our obligations to you; To analyse your purchase history; and, only where your prior consent has been obtained, to send you details of products, services or promotions which may be of interest to you. In addition, in order to provide you with your card as well as other associated services, it may be necessary for your information to be passed on to a third party that will assist Titanic Brewery.
      It is your responsibility to advise Titanic Brewery of a change to your personal details.
      We control the data collected about you in relation to the card. As part of your application, you will be asked to provide various personal data including your name, address, email address and mobile phone number. You have the right to ask for a copy of any personal data we hold about you subject to adequate proof of identity. We will provide you with such details within 40 days of your request. You also have the right to require us to correct any inaccuracies in your information. Any queries regarding personal data we hold relating to you and, additionally, any request for copies or rectification of such data should be sent in writing to the address below.
      We shall not be responsible or held liable for any default or event arising directly or indirectly from any cause or event beyond our control.
      We may transfer the benefits of these terms and conditions to a company in the same group as Titanic Brewery and if we do so, your rights will not be affected in any way.
      These terms and conditions are governed by English law and subject to the non-exclusive jurisdiction of the English courts

    4. Please retain these terms and conditions for your records. If you have any queries about the Titanic Brewery Loyalty card or about these terms and conditions, please email us loyaltycard@titanicbrewery.co.uk, call us on 01782 823 447 or write to us at Titanic Brewery Co. Ltd, Callender Place, Lingard Street, Burslem, Stoke-on-Trent, Staffordshire ST6 1JL.